Navigating Retail HR Challenges Head-On

Frequent staff changes disrupt access to many employee files, causing a heavy workload for HR and payroll processing.

Due to flexible staffing and employee placements in multiple locations, rostering at seasonable times can be highly complicated and risky.

Large numbers of flexible-timing staff work at different times, which leads to uncertainty in employees’ compliance with Ordinances 418 and 713.

With traditional payroll calculations, it is difficult for HR to process the number of pay items, such as overtime pay, allowances, attendance bonuses, commissions, etc., considering the compensation rules for different categories of employees.

Overlapping in scheduling and planning the cyclic shifts of the staff with manual processing that deals with HR and payroll processing difficulty.
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Transform the future of your retail business with innovative Info-Tech HRMS!
Frequently Asked Questions (FAQ)
How does Info-Tech's retail workforce management software work?
For all retail workforce management software, retailers face challenges when requiring an ultimate solution for everything: onboarding, recruiting, attendance, and managing payroll under a single-roof system.
Info-tech’s all-in-one solution simplifies your routine retail activities, handles them with seamless operational efficiency, ensures compliance based on Hong Kong's retail compliance rates, drives employee productivity and manages payroll systems.
How does Info-tech ensure the security and confidentiality of the retail data?
As one of the leading HRMS providers in Hong Kong, Info-Tech always safeguards all your information with high confidentiality. Info-Tech was recognised by ISO certification in 2013 and received a global cyber protection award from CHUBB.
Rest assured, we safely store all your data at top-tier data centres, protected from unauthorised access, data breaches, and other security risks.
Can Info-Tech HRMS generate customised reports of workforce performance data insights?
Definitely! Info-Tech is available to provide customised reports with preferred fields and columns. If you have difficulty gathering performance data insights, our customer support will assist you 24/7. We also have a dedicated module for consolidating the performance history of all employees who have integrated with our performance appraisal software and have been approved for appraisal by the managers.
Can Info-Tech HRMS access retail outlets from multiple locations?
Absolutely! Info-Tech HRMS makes it possible to access the employees' availability with its geo-fencing feature and GPS monitoring in real time. With its Time and Attendance software, the staff's availability can be tracked anywhere, anytime.
Can Info-Tech HRMS coordinate the tasks of employees?
Obviously! With Info-Tech’s E-scheduling Software, you can create and assign employees' shifts by being notified of schedule conflicts. Also, it prevents under/overstaffing, absenteeism, and late arrival of employees at different retail outlets in real-time via mobile or web browsers.