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"The Software Support Specialist has done a great job for me. He has showed his patient, enthusiasm and willingness to help me to solve the problems. Appreciated!"
"The Software Support Specialist always give us quick response for our query about the HR system. He is friendly, patient, enthusiastic and responsible. He has excellent problem-solving, communication and interpersonal skill. I’m grateful that we have a chance to work together. I have no hesitation to say he has contributed valuable efforts to his clients. I wish him all the best in his job."
“Been receiving excellent services for the past years.The Support Specialist helped me to sort out several issues with a prompt and responsive manner.”
“Would like to compliment Info-Tech team hard work during the system implementation for our company last year. Their sincerity and detailed guidance has given us tremendous help. Support Specialist is truly helpful and patient to us. He is also able to attend to every of our issues with feasible solution and good understanding. Thank you for the great assistance!”
“Great aftersale service, Support Specialist always standby to answer our queries and resolve our technical issues promptly. Always available to tackle unforeseeable problems throughout the installation. Appreciate the professional assistance and would recommend this HRMS system to our business partners!”
“I must praise the Support Specialist for the excellent service provided during the whole system setup. He is always able to answer all our questions and provide solution promptly. Great after-sale service with all the proper follow up.”
“I am emailing to show our appreciation for the support InfoTech Staff has been providing us in the past few months. As service provider ourselves, we understand and appreciate good service quality when we encounter any. And we believe such good deed should be recognized, complimented and encouraged in the future too.”
“First of all, I really appreciate the services/support of INFO-TECH. It is responsive, patient and helpful. I think I have kept asking various questions for more than a month and I always got answer right to the point within the same days. This helps customers get familiar with the system soon (rather than reading the guideline). The attitude and response to our specific enquiries are also excellent. did their best and provided work-arounds and suggestions so as to let us attain our purposes.”
“I’d like to express my deepest appreciation for the excellent mentoring from the Support Specialist. I’m confident that she is a great asset to your company and an excellent resource for customers. I appreciate everything she had done for the past few months more than she ever know.Please keep up the good work!”
“We would like to say a big thank you to your team for helping us to set up the Info-tech system in the company. The Support Specialist has shared with us his knowledge and experience in every way and had helped us a lot prior to our successful implementation of the system in the company. He responded quickly to our questions and requests. We are very pleased for his guidance and patience, thank you!”
“The layout setting is user-friendly and not overly complicated. System calculation is very accurate. Whereas for the service, they have good quality support team and fast enough in problem solving.”
“During the past few months, the Support Specialist has provided a professional assistant on our company HR (Info-tech) system set up and go-live, when we have any issue or problem he will provide the immediate advice via the whatapps, call or email. Thank you to Info-Tech team for the good service!”
“Overall, we have received excellent customer service.Thanks for being patient all the time.”
“We are happy with Info-Tech’s HRMS! The software is easy to use and almost everything can be done in a single click. It has helped us reduce workload and allowed us to shift time and energy on other tasks. Their Support Team has been extremely helpful and responsive as well.”
“During implementation, our assigned Support Specialist has been very patient in attending to all the issues that we have encountered. She would advise me immediately on how to tackle the issues without delay. Her after-sales service is beyond excellent.”
“We are impressed with our Implementation Specialist - he resolved every single issue we had without fail. He will clearly educate and guide us to the correct solution to our need. Within such a short timeline, he can successfully live the system for operations. Very impressed!”
“Excellent software support. The team provided great response time and effort to solve our issues. It was an enormous undertaking but it went smoothly and efficiently!”
“I truly appreciate the staff’s efficient and gracious customer service, as well as the level of details and accountability they demonstrated. Our company is satisfied with the service and support we received from Info-Tech team.”
“Proactive and efficient team in attending to our queries! The team would also follow up closely and make sure that our issues are completely solved.”
“Thanks to the team for their constant support! Without them, the software will not be able to go live in such a short time. Great work, team!”
“Info-Tech’s HRMS allows employees to clock in and out in real-time which helps the team to save time and eliminate human errors. By automating our HR processes, we can now focus on other strategic tasks.”
“Our team feel more efficient as we now have full access to personal HR matters such as payslip, work schedules, claims, leave and many more through the mobile app.”
“Our Implementation Specialist has been professional and he understands in depth on how Yoga Movement works. He has been patient and very thorough in going through the different modules and had a clear plan of how he was going to conduct his training. We are extremely happy with him.”
“The team have been instrumental in helping us with the implementation across our centres. They have been patient in explaining the system and is proactive in checking on how we are doing. Their dedication, support and services are deeply appreciated.”
“We can now view employees’ working shifts, attendance & payroll more efficiently and effectively. And we no longer have to worry about human error when doing payroll processing.”
“Our team can manage their own benefits on-the-go via the mobile app. We felt an overall improvement in employee productivity as HR team no longer has to manually input attendance data and HR reports.”
“We would like to thank our Support Specialist for taking the extra effort in explaining in detail and solving our issues. We really appreciate it!”
“We felt an improvement in work productivity and efficiency with the HRMS! Our employees felt more empowered as they now have visibility to leave and claim applications, monthly pay slips and important company information through the mobile app.”
“Our Support Specialist always listens patiently and is always ready to help. He also took the extra mile to ensure that he explained in detail on the issues we faced for a new user like myself. We greatly appreciate his excellent customer service rendered.”
“We would like to extend our thanks to our assigned Implementation Specialist for his excellent support and service! We have worked with many different vendors for different software and systems but he stands out in terms of service excellence.”
“We had lots of challenges the last two months and they were solved by the Implementation Specialist that made our concerns a thing of the past. I like to truly thank him for his diligence and dedication demonstrated during our trying times with the extra hours put in previously and till now.”
“We would like to compliment one of your Support Specialist for the excellent service in helping us to sort out our time attendance issue on a timely manner. We are highly pleased with his professional manner. Good job!”
“Thank you for the support as we start to implement the Infotech software in our company. Staff have been patient to our enquiries through guided step by step to the various functions.”
“Our Support Specialist was very prompt, precise and very efficient. This is the first time I was given a very good explanation and ways on how to ask for support, without me being annoyed and disappointed. It was a very pleasant experience!”
“We would like to thank our Implementation Specialist for his help these few months, we are very thankful and satisfied with his help and timely assistance. He assisted us in closing many tickets and improved our experience with Info-Tech. ”
“Support staff is easily reachable and provide a fast and easily understandable solution whenever i need help in our HR system. He even went extra mile on coming down to my office to help me on a weekend.”
“As my Company structure is rather complex, Info-Tech is able to provide feasible solutions according to my Company’s HR situation.”
“The assigned Support Specialist has been incredibly helpful in the past week and we have finally managed to tweak the settings to what's required for us.We will be looking to proceed to renew the license.”
“We are delighted at the good service provided by the assigned Implementation Specialist during the implementation phase. We certainly look forward to new product features and good future support from you all.”
“Our Implementer provided a prompt and courteous service during implementation, and has great product knowledge! He did his homework well, and was more aware of our needs.”
“Our Implementation Specialist had done an excellent job in guiding me to set up the software and he was prompt in response. As for our firm, we are happy to use the software for it helps us greatly in our leave tracking and payroll purpose.”
“I’m satisfied with the Info-Tech system! The interface of the system is user friendly, making it easy to navigate around..The system makes keeping and gathering of data a breeze with all the reports available.”
“Our Implementer has always been very prompt in answering our doubts and settling our issues. I will strongly recommend Info-Tech to my new workplace as well as my friends who are looking for a new payroll/hr system.”
“Info-Tech software is affordable, user friendly and suit our needs well.It helped us to streamline and simplify the internal processes and the staff are knowledgeable with good problem-solving skill, and they are easy to communicate with.”
“Info-Tech staff is not only knowledgeable but provide excellent service to customers like us. He is patient and sincere when imparting knowledge transfer of Info-Tech product. Once again, thank you and keep up the excellent work attitude.”
“Info-Tech HR Software is simple & user friendly. This system is really helpful, useful and saves lots of our time with all the features available.”
“Info-Tech staff is very positive, knowledgeable and dedicated. The team are great to work with and they have worked extensively to build our database and also iron-out all the issues that came along with during the implementation phase.”
“We needed a good and reliable HR system as we continue to expand, Info-Tech met our needs! Working with Info-Tech's team has been a breeze, they are knowledgeable and able to provide solutions to the problem we faced.”
“The Support staff has provided the highest quality products with even better customer service. We're lucky to have someone with his experience to guide us through some of the difficulties we faced, and he is quick to resolve issues too!”
“With the advent of so many software vendors, what sets one vendor apart from another is the human interaction that greatly helps the usability of a system. Thank you and I hope for a long term professional partnership between both companies.”
“Thank you to Info-Tech Staff for the great fully support and prompt response all the time. Really appreciate it. I would not hesitate to recommend Info Tech team to others.”
“The Implementer has been providing an excellent service to assist our company to set up HR system. He has been patient and very supportive throughout the process.”
“It was a pleasure working with Info-Tech Implementer and we would like to thank her for the patience with prompt action and clear explanation throughout the implementation process, my only feedback is I wish we could continue working with her!”
“My assigned Implementation Specialist has shown me an impeccable support to ensure this implementation runs very smoothly and I enjoy working with her on this project. She has been very patience with all our repeat questions.”
“Our assigned Implementation Specialist has been very patient, very responsive to our enquiries and very helpful. It was a pleasant experience and we enjoy working with him and he make our work flow faster and smoother.”
“The trainer was very engaging and made the utmost efforts to ensure that the training was lively without compromising the important contents of the training session. He was also patient in handling questions and knowledgeable.”
“The supporting team have a lot of improvement after the implementation of ticketing system. Further, the one supported us was very professional enough to answer and solve our issue in a very patient manner with a very quick response.”
“We would like to compliment your support officer for the excellent services. Having in mind such a pleasant experience with your support officer it would be my pleasure to continue doing business with your company in future.”
“Info-Tech has excellent employees! My assigned Implementer went to great lengths to help me and he knew what to do to solve my problems quickly. Such support builds great working relationships is to be commended.”
“Our assigned Implementor has been very patient and helpful to our queries. Her response has always been prompt and she ensures that follow-ups were carried completely through. Keep up the good work!”
“We would like to thank our assigned Support for her excellent customer service. She took care of all our enquiries in a calm and patient manner. We look forward to working with her closely in the future.”
“Our assigned Support has been very patient in guiding us on the implementation to the software as some of us are not used to some of the functions. I will definitely recommend Info-Tech to my HR peers.”
“Really appreciated my assigned Support’s proactive action and timely follow-up! Our issue was reported on a late Friday and it was resolved by Monday morning. The team also checked in with me to reassure that the rectification has been done properly. ”
“We would like to compliment our assigned Implementor as she have been helping us setup the system. She has showed us professionalism and is very accomodating. We really appreciate the assistance she has given to us. ”
“Our assigned Implementor constantly guided and followed up with us to ensure that we are on the right track until the system goes live. ”
“Our assigned support has been patient and prompt in replying all our queries. He assisted us to solve our issues by guiding and showing us the system. We really appreciate the support he has been giving us.”
“We appreciate the outstanding support that our assigned implementor has given constantly. He has been very attentive and helpful with all the queries and issues that we have encountered. ”
“We are very satisfied with our assigned Support as he completed the data migration in an hour! He is very efficient and we are glad to have him support us.”
“This app is super user friendly, my staff can clock in attendance and apply leave by using the app. Save a lot of time and will definitely recommend to other company!”
“We faced initial setbacks which is usual when transiting to a new HRIS but these issues were mitigated and resolved in a prompt and timely manner. We are confident to recommend Info-Tech HRIS to other companies within the group”
“This software can cater our company’s needs very well. Implementer is also fast in response. So far, we are quite satisfied with the product and service”
“Info-Tech has made processing HR related matters rather seamlessly. Their helpdesk is also prompt and resourceful. Overall would recommend their systems!”
“The switch to Info-Tech system was definitely a good choice. It is user-friendly and less complicated to use. Look forward to exploring more with it. I’d also like to highlight the superb support team Info-Tech has! ”
“User friendly software and very well support provided by the Support Specialist for all the queries so far we had. Very good service provided by him at all occasions.”
“Been using Infotech system for the past 1 year. The system is very user friendly and after service support is very strong. Their team is always ready to answer and help with any difficulties we encounter. Thank you! ”
“Used Info Tech software for a few months now. Very user-friendly and adaptable. Software support was especially helpful and patient with all my questions and doubts. Thank you ”
“Great and friendly consultant. The system is user friendly and we can access the system anywhere. Very convenient! Highly recommended!”
“The training was quick and fast, trainer is very helpful and he will clarify any questions. Irecommend Info-Tech as being user-friendly and support team is very efficient.”
“This is a brilliant app which has really made a huge impact. What has been truly exceptional is the support provided after implementation,the specialist is helpful and has the patience of a saint! I would strongly recommend Info-Tech!”
“This is a very convenient and user friendly apps. The GPS location works well on the apps and accurately track your location for attendance. Highly recommended this apps.”
“As we are providing service to client at their site job and by using this, our staff can clock-in their attendance on mobile everywhere. Support specialist is very patient in solving all the issues we face. Thank you”
“Info-Tech Hr Software is a cloud base system that can give us the flexibility to do attendance on mobile and can easily view our payslip and income tax. I want to thanks my implementer for being very patient and help us to go live smoothly. Thank you”
“Highly Recommended payroll software system. satisfied with their support team service, solve my queries promptly as well!”
“Our experience with them has been pleasant. Our implementer has been patient in guiding us on system setup (1 on 1) and guiding us on how to claim the PSG. Software support specialist is also prompt to assist us”
“Software is user friendly and highly recommended. Training sessions are useful and the implementer is helpful when we have issues in setting up.”
“Great comprehensive training session for new users! Not many other payroll vendors provide such training sessions! Am impressed how patient, thorough and experienced the trainer Kamal is.”
“Staffs who attended to us from the implementation stage till present has responded quickly to our questions. Great people at Info-Tech, Thank you to the team!”
“Info-Tech system is quite comprehensive in the needs of HR functions and management. Our implementer is very knowledgeable and helpful, her quick response with solutions to our various scenarios are great. Keep up the good work.”
“The whole process, from installation to implementation was very smooth. They even arrange for an implementer to follow us through to ensure that our set up is correct. Overall, the system is very user friendly and easy to learn.”
“For experienced person, you don't need to attend training as the features, screen displays, functions etc. are all self-explanation. Worst case scenario, call the helpful support staff for guidance.”
“Implementation process and service has been great since day 1. My implementer was polite, patient and prompt in answering my endless queries. Made the entire process smooth and worry-free.”
“Really like the way how the Payroll Software is organised in the Info-Tech app. Make it very easy for those new to the app to pick up fast. Support staff is very patience in resolving the issues.”
“Support team had always been on time to solve questions or issues. Kudos to Info Tech team for reducing my hours on payroll!”
“Great trainer who is very patient, clear & precise during training. He also explained the basis for the formula in the software & MOM rules. Great experience!”
“Easy to use system for employee attendance & payroll. Very responsive support team that guide you instantly on the issues that you encounters. Don't wait try it Now! ”
“Great HR system that truly helps during this pandemic period. Convenient to use!”